Privacy Policy

Maprak Privacy Policy

At Maprak, we prioritize your privacy and are committed to safeguarding your personal information. Our Privacy Policy outlines how we manage and protect your data. If you need further information or have concerns, please contact us directly.

Compliance with National Privacy Principles

Maprak adheres to the National Privacy Principles as outlined in the Federal Privacy Act 1988. We ensure our practices comply with these principles to protect your personal information.

Collection of Personal Information

We collect personal information necessary for our business operations. This includes data you provide when placing an order or interacting with our website. For instance, we collect your name, address, contact details, and any additional information relevant to your transactions.

When you use our website, we gather information based on your interactions. For example, we collect data you provide through online forms or emails. If you contact us via email, we will record your email address.

Use and Disclosure of Personal Information

We use your personal information to deliver the services you request and to support our business operations. We respect your privacy and will only disclose your information when required by law, with your consent, or for related purposes you would reasonably expect. Additionally, we may use your information to inform you about our other services. If you prefer not to receive such information, please let us know, and we will honor your request.

Accessing Your Personal Information

You have the right to access the personal information we hold about you. Requests should be directed to our Privacy Officer via email or mail. We handle requests promptly but may need additional time for extensive requests. While we may charge a fee for retrieval costs, we will not charge for the access request itself.

In some cases, we might refuse access to your information, such as when it would be unlawful or impact others’ privacy. If we refuse access, we will provide reasons for our decision.

Correcting Personal Information

If you find inaccuracies in your personal information, we will amend it as requested. If there is a disagreement about the accuracy of information, we will note your view on the record.

Securing and Storing Your Information

We employ stringent measures to protect your personal information from unauthorized access or alteration. This includes using firewalls, anti-virus software, and secure storage methods for both electronic and hard-copy data.

Contact Us

For more information or if you believe we have breached your privacy, please contact us via email, fax, or post. We are here to address your concerns and ensure your information is handled with the utmost care.