These Terms and Conditions govern your use of this Website and the purchase of goods and services from us. By using this Website and our services, you agree to be bound by these Terms and Conditions. If you do not accept these Terms and Conditions, please refrain from using the Website.
1.1 “We,” “us,” and “our” refer to Maprak Pty Ltd.
1.2 “Website” refers to our website at www.maprak.com.au, including any related services, unless otherwise stated.
1.3 “You” and “your” refer to users of the Website.
2.1 To purchase goods from us through the Website, you must first register as a user. We collect information such as your name, address, email, and phone number during registration. Therefore, please provide accurate and updated information.
2.2 You are responsible for all activities on your account. Thus, it is essential to maintain the security of your account details, including passwords. If you suspect unauthorized use, notify us immediately so that we can take action.
2.3 You must not use another user’s account without permission.
2.4 We may suspend or terminate your access to the Website at our discretion and without prior notice, particularly if we detect any misuse.
3.1 We strive to represent products accurately on the Website. However, due to technical limitations, actual products may differ slightly in appearance.
3.2 Although we aim to provide accurate product information, some details may come from suppliers and could be unverifiable. Consequently, if you make a purchase based on inaccurate information, we will offer a refund where required by law or at our discretion.
4.1 Listing a product on the Website serves as an invitation to treat, not an offer to sell. Therefore, we reserve the right to accept or reject your purchase request.
4.2 Prices are listed in Australian dollars or other currencies, including GST where applicable. Prices are current at the time of display, but they may change without prior notice.
4.3 Once you submit an order, it cannot be canceled, even if acceptance is still pending.
4.4 After we accept your order, you will receive a confirmation email. Please review it carefully to ensure accuracy.
4.5 Credit card payments may incur additional charges for foreign transactions, so be aware of this when making international payments.
4.6 We must receive full payment before we dispatch the product. If your payment is declined, we cannot hold the product against your order, and you will need to resolve the payment issue.
4.7 If a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel the transaction. If your credit card has already been charged, we will issue a refund as soon as possible.
5.1 You may choose to collect products you order from the Website or arrange for your own collection.
5.2 To qualify for “same day dispatch” or “ships today,” you must place orders before 1 pm on a business day in Adelaide, Australia.
5.3 Delivery charges depend on the items and delivery location. We will calculate and provide these charges before you finalize your order.
5.4 Once items leave our possession, we are not responsible for loss, damage, or theft. Therefore, we suggest insuring your items and shipping them to a business address.
6.1 Please choose carefully and check your order before proceeding, as we are not obligated to provide refunds for change of mind or purchasing errors.
6.2 Check products upon receipt to ensure all components are included, as this will help avoid issues later.
6.3 We may accept returns for change of mind if the product is unopened, in as-new condition, and part of our current stock. Return postage costs and a restocking fee of up to 25% may apply.
6.4 We do not accept returns for change of mind on custom-ordered products, so please be sure of your choices before ordering.
6.5 The Australian Consumer Law protects your rights when buying goods and services. If goods fail to meet the required standards, you are entitled to a replacement or refund. We will cover return shipping costs for defective goods, ensuring that you are not out of pocket.
6.6 We aim to process refunds and replacements within 28 days of receiving the original product. Therefore, you can expect timely service when dealing with returns.
7.1 You may download material from this Website for personal use only. Do not on-sell information obtained from the Website or use data mining tools without our permission.
7.2 Take precautions to ensure your computer is not exposed to viruses or other harmful code. We are not responsible for damage to your computer system arising from using this Website. Therefore, it is important to have up-to-date security software installed.
7.3 We are not responsible for the functionality or safety of external sites linked from our Website. However, we encourage you to report any issues with external links.
8.1 This Website and its content are provided “as is” without warranties of any kind. The information provided is general and not guaranteed to be error-free.
8.2 To the extent permissible by law, we exclude liability for any loss, damage, or injury arising from your use of the Website.
8.3 We do not warrant uninterrupted, timely, secure, or error-free access to the Website.
8.4 We do not claim ownership of third-party content on the Website, which remains the property of the respective owners.
9.1 Links to other websites are provided for convenience only and may not be current. We are not responsible for the content or privacy practices of linked websites.
9.2 Our links should not be construed as endorsements of the linked websites or their content.
9.3 You may link to our Website with our written consent. Linking must not alter any of our Website’s content, and you must not frame or reformat any of our materials.
9.4 Responsibility for advertisements on the Website rests with the advertisers. We do not endorse advertiser products.
10.1 “Maprak” is our trademark and may not be used without our written consent.
10.2 Copyright in this Website is owned by us. You may not reproduce, adapt, store, distribute, print, display, or perform any content from the Website without our permission.
10.3 If you provide content for inclusion on the Website, you grant us a royalty-free license to use and reproduce that content. You warrant that the content will not infringe third-party rights.
10.4 We do not claim ownership of third-party content on the Website, which remains the property of the respective owners.
11.1 If you upload content to the Website, you must not:
12. Indemnity
12.1 You agree to indemnify us against any loss, damage, or expense arising from your use of the Website or breach of these Terms and Conditions. Therefore, please ensure compliance to avoid potential issues.
13.1 If we consider that you have breached these Terms and Conditions, we may take action, including suspending your access to the Website. This ensures that all users adhere to the agreed standards.
